Shipping Policy
Order Confirmation
Once an order is placed, you’ll receive a confirmation call. If that’s missed, we’ll send a follow-up via WhatsApp and SMS within a few hours. Please confirm your order through any of these channels so we can process it promptly.
Processing & Dispatch
- We strive to dispatch most items within 24 hours of order confirmation.
- For bulkier or delicate items, processing may take a bit longer.
Delivery Rates & Timing
- Flat shipping rate: PKR 150 per order (up to 3 kg).
- Items needing sensitive handling or oversized packaging may include additional charges.
- Delivery timeline:
- Punjab: 2–3 business days
- Rest of Pakistan: 3–5 business days
Package Handling
- For safety, parcels can’t be opened before payment is made at the time of delivery.
- Encounter issues? Please contact us anytime—we’re here to help!
International Shipping
- We currently ship within Pakistan only.
- Exciting news: international deliveries are coming soon—stay tuned!
At a Glance
| Aspect | Details |
|---|---|
| Confirmation | Call + SMS/WhatsApp follow-up |
| Dispatch | Within 24 hours (bulkier items may vary) |
| Shipping Rate | PKR 150 (up to 3 kg), extras for large items |
| Delivery Time | 2–3 days (Punjab), 3–5 days (rest of Pakistan) |
| Package Handling | Cannot open before payment |
| International Shipping | Not available yet (coming soon) |