Order Cancellation Policy
We know that sometimes little surprises happen—like picking the wrong frock or changing your mind on a playful accessory. That’s okay! Here’s our snuggly, simple cancellation policy:
📞 Say “Yes” to Confirming
After you place an order, we’ll send a special OTP (one-time password) to your mobile or give you a quick IVR call. Please share that OTP so we can get your order packed and ready to ship!
⏳ Timeout for Unconfirmed Orders
If we don’t hear back from you within 48 working hours, your order will quietly cancel itself, just in case you changed your mind or something came up.
🏠 Oops! Wrong Address or Contact Info
If your order has a typo in the delivery address or phone number, we’ll gently cancel it and let you know so you can try again.
🛡️ Safety First
We’re all about fun and trust. But if anything seems fishy—like signs of fraud—don’t worry, we’ll cancel the order and let you know right away.
📦 Refused Delivery? We Cancel That Too
If a delivery is refused over and over, and your little one’s items come back to us, we’ll cancel it—just to keep things rolling smoothly.
🔄 Too Many Returns? We Might Pause New Orders
If someone keeps returning orders after confirming them, we’d prefer to take a tiny break and pause new orders—just to make sure everything’s okay.
🌟 At a Glance – Kakikaka Cancellations
| What Happens | Details |
|---|---|
| Confirm with OTP | Yes, within 48 working hours! |
| Unconfirmed after 48 hours | Auto-cancelled |
| Wrong address/contact details | Cancelled, and we’ll let you know |
| Signs of fraud | Cancelled for safety |
| Repeated delivery refusals | Auto-cancelled orders |
| Frequent returns after confirmation | We may pause future orders to review |
✨ Our Promise: Shopping at Kakikaka should always stay fun, safe, and worry-free.