Welcome to Kakikaka! By using our website (www.kakikaka.com) or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully, as they govern your use of our services.

1. Use of Website

  • You must be 18 years or older or have parental/guardian consent to use our services.
  • The website may only be used for personal, non-commercial shopping.
  • We reserve the right to update, modify, or restrict access to our website at any time.

2. Account Registration

  • You agree to provide accurate, complete, and updated information when creating an account.
  • You are responsible for maintaining the confidentiality of your password and account details.
  • Kakikaka is not liable for unauthorized account use, and you must notify us immediately of any breach.

3. Orders & Confirmation

  • All orders are subject to acceptance and availability.
  • Orders are confirmed through OTP verification or IVR calls. If not confirmed within 48 working hours, orders may be auto-cancelled.
  • Kakikaka reserves the right to limit the quantity of products per order or per customer.
  • We may cancel an order if pricing or stock errors occur.

4. Pricing & Payments

  • All prices are in Pakistani Rupees (PKR) and are subject to change without notice.
  • Final prices at checkout will be considered binding.
  • Accepted payment methods include those listed on our website, such as Cash on Delivery (COD).
  • Kakikaka is not liable for technical failures in payment gateways.

5. Shipping & Delivery

  • Orders are shipped according to our Shipping Policy. Delivery times are estimated and not guaranteed.
  • Delays caused by couriers, weather, or external factors are beyond our control.
  • Customers must provide accurate contact and address details. Incorrect details may result in cancellation or delayed delivery.

6. Returns, Exchanges & Cancellations

  • Our Returns & Exchange Policy applies to eligible items. Certain products (e.g., undergarments, cosmetics, toys) are non-returnable.
  • Orders may be canceled under our Order Cancellation Policy. Repeated refusal of deliveries may result in order restrictions.
  • Refunds, where applicable, are processed via the original payment method or store credit.

7. User Submissions & Feedback

  • Any content submitted by you (reviews, comments, suggestions) becomes the property of Kakikaka.
  • We may use submitted content for marketing, promotions, or service improvements without compensation.

8. Intellectual Property

  • All site content—logos, graphics, text, images, product designs—belongs exclusively to Kakikaka.
  • No material may be copied, distributed, or reused without written permission.

9. Third-Party Links & Services

  • Our website may contain links to third-party sites. These are provided for convenience only.
  • Kakikaka does not endorse or take responsibility for third-party content, products, or services.

10. Prohibited Uses

You agree not to use our site for:

  • Illegal or unauthorized purposes.
  • Collecting personal data of other users.
  • Uploading harmful code, malware, or viruses.
  • Misrepresenting your identity or impersonating another person.
  • Exploiting or harming minors in any way.

11. Termination of Services

  • Kakikaka may suspend or terminate your access if you violate these terms.
  • We reserve the right to refuse service, cancel orders, or block accounts at our discretion.

12. Privacy & Data Protection

  • Your personal data is collected and processed as per our Privacy Policy.
  • While we take reasonable steps to protect your information, Kakikaka is not responsible for breaches beyond its control.

13. Limitation of Liability

  • Kakikaka will not be liable for indirect damages, loss of profits, courier delays, or third-party service issues.
  • Our liability is limited to the value of the order in dispute.

14. Governing Law & Jurisdiction

  • These Terms are governed by the laws of Pakistan.
  • Any disputes will be resolved in the competent courts of Islamabad.

15. Contact Us

For queries, concerns, or assistance, please contact:
📧 Email: support@kakikaka.com
📞 Phone: +92-333-1533352